Quick question, what “method” do you guys use to mange your payments, subs, reminders etc?
Is there something out there ready to go?
Also, what about notifications to customers about outages/service news
Cheers
😀
Quick question, what “method” do you guys use to mange your payments, subs, reminders etc?
Is there something out there ready to go?
Also, what about notifications to customers about outages/service news
Cheers
😀
Can’t answer the first one because I’m not a reseller, but the answer to the second question is that most use a Discord or Telegram chat and notify customers that way. The services I’ve had used Discord and you are usually chatting with an admin or admin group directly.
A lot of resellers purchase a WHMCS portal and do most of their billing, payments, etc through there ( https://www.whmcs.com/ )
I don't know of any that send out reminders of their subscription expiring soon. With most IPTV apps making it so easy to see when your sub expires, the onus is really on the client to reach out in due time.
In regards to outages, etc, most have a Facebook page, Discord room, Telegram, etc to announce such issues.